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Privacy Policy

1. Information We Collect

Personal Data

While using our Website, we may collect personally identifiable information, such as:

  • Name

  • Email address

  • Phone number

  • Postal address

  • Any information you voluntarily provide via contact forms or newsletter sign-up

Usage Data

We automatically collect certain data when you access our Website, such as:

  • IP address

  • Browser type and version

  • Device type

  • Referring/exit pages

  • Pages visited and time spent

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. You can control cookie usage through your browser settings. See our Cookies Policy for more details.

2. How We Use Your Information

We use your data to:

  • Provide and maintain our Website

  • Respond to enquiries or customer support requests

  • Send marketing emails (if you’ve opted in)

  • Monitor and analyze Website usage

  • Improve content, layout, and services

3. Sharing Your Information

We may share your information with:

  • Service providers who assist in hosting, analytics, or communications

  • Legal authorities, if required to comply with the law

  • Business partners, only with your consent

We never sell your personal information.

4. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

5. Your Rights (GDPR)

If you are located in the UK or EU, you have the right to:

  • Access the personal data we hold about you

  • Correct or update inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent at any time

To exercise your rights, please contact us at NOREEN@CRANMORECOUNSELLING.COM

6. Data Security

We implement appropriate security measures to protect your information. However, no method of transmission over the internet is 100% secure.

7. Third-Party Links

Our Website may link to other websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.

8. Children’s Privacy

We do not knowingly collect data from minors. If you believe a child has provided us with personal information, please contact us.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new  “Last updated” date.

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078 7946 0424

UPPER MALONE AREA

NOREEN@CRANMORECOUNSELLING.COM

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  • Email noreen@cranmorecounselling.com
  • Phone 078 7946 0424